About MPower Accessibility
MPower Accessibility helps public agencies, businesses, and nonprofits make their websites and online services work for people with disabilities.
We believe accessibility is not just a technical requirement. When people can find information, complete a form, pay a bill, make a purchase, donate, or book a service on their own, organizations serve more people and remove unnecessary friction.
We make that work practical: we test the tasks that matter, show you where users encounter barriers, explain what needs to change, and retest after your team makes the changes.
MPower Accessibility is a specialist small business in Virginia, 51% owned and managed by a service-disabled veteran. We are sized for defined-scope engagements performed personally by our lead specialist; for larger efforts we scale through a managed bench of contract testers with disabilities and through teaming partners. Tyler shows where users get blocked. Chad helps clients use that evidence in their own planning and decision-making.
Tyler Melone, Co-owner and Lead Accessibility Specialist
Tyler leads every accessibility evaluation and writes every finding.
He is blind and has used screen readers and other assistive technologies every day since childhood. He holds the International Association of Accessibility Professionals Web Accessibility Specialist certification and has worked in digital accessibility for seven years. He started in a Virginia state university’s digital accessibility program, then moved to a dedicated accessibility consulting firm, where he finished as Lead Accessibility Specialist, managed audit teams, and trained testers with disabilities. He is now a senior accessibility specialist on the internal accessibility team of a multinational scientific and technical publisher, where he is the author of record on published Accessibility Conformance Reports. He also reads code: he holds a programming certificate and has built and remediated production web applications. He has presented on accessibility at Open Source North and on Global Accessibility Awareness Day panels.
Tyler tests websites the way people using assistive technology use them. He identifies barriers in the context of real tasks, demonstrates their effect, and explains the specific issues to the people responsible for fixing them. He helps teams understand not only what the standard requires, but why a barrier gets in the way of a real person trying to complete a task.
Direct line: (804) 210-2670. Verification of his certification is available on request.
Chad W. Melone, Managing Member
Chad scopes, prices, and manages every engagement, and reviews every deliverable before it reaches you.
He retired from the U.S. Space Force as a colonel in 2024 after 35 years of service, the latter part leading programs and acquisitions for the Department of Defense, the Intelligence Community, and the Department of State. He has sat on the government side of procurement: writing the market research and acquisition strategy, chairing evaluation boards, serving as source selection authority, and overseeing and accepting contractors’ work. He now trains and advises a federal agency’s acquisition workforce. His experience is in helping leaders connect complex technical needs to operational priorities, investment decisions, and delivery plans, which is what an accessibility finding needs to become before anyone funds the fix.
How we work
- We test with people in mind. Standards matter, but the practical question is whether someone can complete the task they came to do.
- We explain findings plainly. You should understand what the barrier is, why it matters, and what to address first.
- We define scope before work starts. Every engagement is quoted at a fixed price.
- We stay within our expertise. We test, report, advise, verify, and teach. We don’t write production code or perform in-house bulk document remediation.
- We are clear about the limits of our work. Our reports describe what we tested, when, and against which standard. We don’t certify legal compliance or give legal advice.
- We use artificial intelligence responsibly. We may use AI for research and business documents. Any use of AI always has human review, and AI never decides whether something is accessible or writes client findings.